Neuro Enlightenment values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected through our services, website, forms, educational programs, and retreat-based experiences.
By using our services, you agree to the practices described below.
We may collect information including:
-Name
-Email address
-Phone number
-Country or location
-Brain mapping and session-related information
-Questionnaire responses
-Scheduling and participation information
-Payment-related information
-Voluntarily submitted testimonials, photos, videos, or communications
-Neurofeedback training data and session activity
-Self-reported wellness, mood, or progress check-ins
-Remote participation and technical support information
Payment information is processed securely through third-party payment providers and is not stored directly by Neuro Enlightenment.
Information may be used for:
-Scheduling and coordinating services
-Communication regarding appointments, programs, or retreat participation
-Educational and wellness program delivery
-Internal training and quality improvement
-Research and observational analysis using anonymized data where appropriate
-Operational and administrative purposes
Neuro Enlightenment does not sell participant data or personal information to third parties.
Neuro Enlightenment utilizes third-party platforms and software systems to support operations, communication, scheduling, and data management.
These may include:
-GoHighLevel (GHL) for communication, forms, scheduling, and customer relationship management (CRM)
-NewMind Technologies for qEEG brain mapping storage, analysis, and neurofeedback-related data management
-Secure payment processing providers
-Email and communication platforms
By participating, you acknowledge that relevant information may be securely processed or stored through these operational platforms as necessary for service delivery.
De-identified or anonymized information may be used for:
-Educational purposes
-Internal training
-Program evaluation
-Observational or exploratory research
-Public awareness initiatives
Personally identifiable information will remain confidential and will not be publicly shared without explicit consent.
Photos, videos, audio recordings, and testimonials will only be used when permission has been voluntarily granted through separate consent.
Participants may request removal of identifiable media where reasonably possible.
We take commercially reasonable measures to protect participant information and work with platforms designed to support secure data handling.
However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Participants may request:
-Access to submitted information
-Corrections to inaccurate information
-Removal of identifiable data where legally and operationally feasible
Requests may be submitted directly to the Neuro Enlightenment team.
This Privacy Policy may be updated periodically. Continued use of services after updates constitutes acceptance of the revised policy.
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